Are Items Returnable?

Items are exchangeable for alternative sizes within 7 days of receipt so long as they are in an unused condition and in their original packaging.  Please note that if you have ordered the incorrect size we will exchange, however, there will be a small charge of £3.95 to postage and packaging. Alternatively, Dog Bling will issue you with a credit note. Returned goods should be returned by recorded or registered post addressed to our current trading address (please email sales@dogbling.co.uk for details), as we cannot be held responsible for losses by the postal system.

If your item is faulty, we can either replace it or offer a full refund. If you are unhappy with the size/style, we can either offer you a full value exchange or credit note. Please note that postage costs are not refundable. Please also note that toys and seasonal items are not returnable. We strongly recommend that all toys, and particularly those that contain squeaks, should be given to pets only under supervision.


How quickly will I receive my order?

It is our aim to ensure that all of our products are in stock at all times. However, due to unforeseen demand and our large product range this cannot always be guaranteed. All orders (unless specified otherwise on the website) are dispatched within 7-14 days, however many orders will reach you within just a few days. If you require an item very urgently then please call as we can often accomodate next day deliveries. If you have ordered more than one item that is out of stock and the rest of your order is in stock then we shall dispatch this to you in the meantime. Out of stock items should be with you within 3 weeks at the latest.

What currencies do you accept?

Dog Bling accepts payment in UK Pounds Sterling and UK Cheques. We accept Visa, Mastercard, American Express, Switch/Delta, Solo, Electron through our secure payment system (PayPal). Cheques made payable to Dog Bling, can also be sent to our head office (please email sales@dogbling.co.uk for details).

How do I redeem my gift voucher?

Using a gift voucher could not be simpler. If shopping online, add your chosen items to your cart and then upon checkout enter the coupon code. Please note that no cash back can be given on gift vouchers and they are valid for 12 months.

Can you send me a catalogue?

Due to our vast and ever changing product range it is not possible for us to produce a catalogue.

Do you sell wholesale?

We do offer this service, please email wholesale@dogbling.co.uk for further details.

I am not sure what size to buy? 

Email us on sales@dogbling.co.uk - we are happy to give suggestions and help with your questions wherever possible.

Do you deliver abroad?

Dog Bling delivers all over the world. These destinations may incur additional delivery charges, which are calculated at check out.  Please email to get a quote for a specific order. Please note that International orders may be subject to import duties and taxes, which are the responsibility of the customer.

How to measure your dog?

Please note that dogs come in many different shapes and sizes so please measure your pet carefully.

However, on average:

Small (8") is a Chihuahua
Medium (10") is a small Yorkshire Terrier
Large (12") is a Jack Russell
X-Large (14") is a West Highland Terrier or a Lhaso Apso
XX-Large (16") is a Spaniel
3L (18") is a Staffordshire Bull Terrier
4L (22") is a Border Collie
5L (24"+) Labrador


Please refer carefully to the sizing information on the product pages and remember that length from neck to tail is the most important factor when choosing a size for clothing.

Care of Bling Collars!

Please care for your pet's new collar/jewellery as you would for your own jewellery. Collars can be cleaned gently with a damp cloth. Leather collars should regularly fed with leather polish after using leather cleaner, this will enhance the life of the collar. Leather cleaner and polish can be purchased from DogBling on request - please email sales@dogbling.co.uk .

Dogs behaviour can be unpredictable and there is no possible way to know how each individual dog will 'treat' their diamante collar. Diamante stones could pop out if owners allow rough play while wearing their 'Dog Bling', and as such, this is their responsibility. Dog Bling collars and jewellery are hand crafted fashion items and are meant to be used for special occasions - so please treasure your bling!

Use of Cookies

why should I allow cookies?

By allowing cookies, you'll get the best experience from our website. Plus there are some basic actions that require cookies, such as buying a phone online or using live chat.  For example, we use cookies for the following things...
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how can I block or allow cookies?

Most browsers are set by default to accept cookies, but you can change your settings to block some or all cookies if you prefer. If you don't like how this affects your online experience, it's just as easy to change things back again.
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computer browsers
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